Customer Privacy Policy
Trust is a cornerstone of our mission at BestWeb.com.my and we are committed to gaining and maintaining your trust. We strive to keep your personal information confidential, safe, and fully transparent.
General Information & Legal Framework
BestWeb.com.my is committed to protecting your personal information by complying with the statutory regulated legislation concerning consumer or personal data protection in Malaysia, specifically the Personal Data Protection Act 2010 (PDPA) which came into effect on the 1st of January 2013.
This Privacy Policy describes, among other things, the types of information collected about you when using our service; how your information may be used and when it may be disclosed; how you can control the use and disclosure of your information; and how your information is protected across our enterprise digital ecosystem.
Information Collected
If you are not a registered member you shall remain anonymous when browsing this website. BestWeb.com.my may ask you for different types of information when registering for certain services or accessing custom features:
- Contact Information: Full name, verified email address, and mobile phone number.
- Account Credentials: Username and secure encrypted password for registered member access.
- Demographic Data: Optional gender, job role, company details, and date of birth.
- Public Profile & Preferences: Newsletter subscriptions, topic interests, and community forum postings.
- Automated Telemetry: Data collected through cookies, web beacons, and browser diagnostic technologies.
Cookie Preference Control
Cookies help us collect browser type, visit timestamps, and page analytics to optimize site performance.
Use of Information
We generally use the information we collect about you to:
- Personalize and fulfill your requests for products, software services, and electronic newsletters.
- Enable participation in interactive polls, surveys, and architectural project consultations.
- Analyze visitor demographic trends to produce aggregated, anonymous market statistics.
- Prevent prohibited or illegal activities pursuant to BestWeb.com.my Terms of Use.
Disclosure & Sharing Policy
If you choose to use our comparison or quotation services, you consent to disclosing relevant data to third-party providers as requested by you.
Strict Guarantee: Otherwise, we will NEVER sell, disclose, distribute, or lease your personal information to third parties unless we have your explicit permission or are strictly required by Malaysian law to do so.
Data Access & Account Deletion
You may update or amend your personal information at any time by contacting our support team. If you request account closure, we will disable your account within a reasonable timeframe.
Note: Certain information may be retained in secure encrypted back-up storage as required to satisfy statutory tax, auditing, and legal security obligations under local Malaysian laws.
Protection & Security Safeguards
We adopt commercially reasonable technical, administrative, and physical procedures to protect your information from loss, misuse, unauthorized access, or alteration.
All communications exercise strict security precautions. For specific security inquiries, contact our engineering security desk directly at welcome@bestweb.com.my.
Third-Party External Links
When selecting links to third-party websites from BestWeb.com.my, you will leave our domain. Any information disclosed on external platforms is governed exclusively by that third party's privacy policy.
Policy Modifications & Effective Date
We may update this Privacy Policy to reflect changes in practices or statutory laws. Material changes will be highlighted via site notices or direct email notifications to registered members.
Section 10: Have Questions Regarding Privacy?
If you have questions or concerns regarding this Privacy Policy, our Data Protection Officer is ready to assist.